Regestration and Medication Ordering, Associate Manager

Major Responsibilities：

• Review planned studies and identify those in which RAMOS will be used.  Provide a forecast of studies to management and ensure visibility of forthcoming studies to RAMOS team
• Initiate communication with IMS staff and clinical groups with respect to specific studies or programs. Proactively advise on the study design to ensure RAMOS and shipping system are used to optimum efficiency.  Ensure completed RAMOS specifications are delivered in a timely manner.
• Support individual complex studies with delivery of training and support to study monitors and investigators on the use of RAMOS at study specific training meetings. Create and provide study specific training tools and documentation for study start.
• Manages all aspects of the study following activation in RAMOS, e.g., supply management, communication with GSO Project Leaders and Clinical study personnel.
• Uses RAMOS and XPRESS systems to ensure that all active sites participating in the study have sufficient supplies to meet patient needs balanced with ensuring that the supply wastage is minimized.
• Proactively communicates protocol specific changes and issues to the other members of the RAMOS team and GSO and/or Clinical personnel where appropriate.
• Provides RAMOS system support and maintenance, including fault resolution and escalation, routine archiving where appropriate.
• Works on routine assignments with limited supervision, and applies knowledge and experience in learning new procedures; seeks guidance from management when appropriate.
• Provide technical knowledge in coordination of a study to other RAMOS team members; knowledge in amending protocols in the IVR.
• May provide informal supervisory responsibilities.
• Trains others concerning the RAMOS IVR contracts, set-up, and programming in the RAMOS group.
• Point of contact for technical systems (Xpress, eTrack, etc)
• Involvement in other cross-functional projects.
• Demonstrates fundamental knowledge of IMS D&S computer systems.
• Demonstrates knowledge of the functions of the clinical supplies department, and understanding of the relationships to other departments.
• Update and review as necessary the relevant SOP's and guidance notes when requested

Requirement：

• Degree in pharmacy or a related scientific field or equivalent experience
• Miniumum of 2 -3 years related experience in IVR or clinical supplies
• Understanding of the development process and clinical supplies
• Ability to maintain accurate records and files in accordance with GSK policy, cGMPs, and SOPs
• Proven computing skills and experience with various software programs including Excel, Word, etc.
• Proven ability to work in a matrix team
• Good command of English
• Ability to work with colleagues based in different time zones
• Ability to work independently
• Should be detail-oriented and possess the ability to handle multiple tasks
• Ability to train others inside and outside the workgroup in area of expertise
• Experience in working with customer relations
• Must exhibit excellent oral and written communication skills
• Good interpersonal skills
• Good planning and coordination skills
• Creative and innovative thinking